Volunteer Guidelines & Instructions

Fil-Am Spring Fest 2026

Thank you for volunteering with Fil-Am FEST Inc. Your service helps create a safe, welcoming, and meaningful experience for thousands of attendees. We are grateful for your time, heart, and willingness to serve.

A separate orientation will be scheduled to review final details, assignments, and event-day procedures.

1. EVENT OVERVIEW

Fil-Am Spring Fest is a one-day outdoor cultural festival featuring food vendors, retail booths, cultural performances, and family-friendly activities.

This event supports Fil-Am FEST Inc.’s mission to celebrate Filipino culture and fund programs such as hunger relief and community outreach.

2. ARRIVAL & CHECK-IN

  • Arrive based on your assigned shift
  • Check in at the Volunteer Booth upon arrival
  • Receive and wear your volunteer vest at all times
  • Confirm your assigned role and zone

3. SHIFT GUIDELINES

  • Follow your assigned shift time
  • Remain in your assigned area unless instructed otherwise
  • Inform your team lead if you need to step away
  • Stay engaged and available during your shift

Note: Final schedules and assignments will be confirmed closer to the event.

4. GENERAL RESPONSIBILITIES

All volunteers are expected to:

  • Greet and assist guests in a friendly and respectful manner
  • Provide basic directions and event guidance
  • Help maintain a clean and safe environment
  • Support smooth event flow and transitions
  • Report concerns or issues to event staff promptly

5. VOLUNTEER ROLE AREAS

You may be assigned to one or more of the following:

Event Setup & Breakdown

  • Assist with setup before the event and cleanup after
  • Help move materials, tents, signage, and supplies

Registration / Check-In

  • Welcome volunteers or participants
  • Assist with check-in and basic coordination

Stage Support / Runner

  • Assist stage managers
  • Help with transitions, timing, and basic coordination

Vendor Support

  • Guide vendors to their assigned spaces
  • Assist during setup and monitor vendor areas

Photography / Videography

  • Capture photos and videos of the event
  • Focus on key moments, volunteers, and community engagement

Social Media Content

  • Capture short videos or photos for social media
  • Support real-time content during the event

Crowd Flow & Guest Assistance (High Priority)

  • Help direct foot traffic
  • Keep pathways clear and accessible
  • Assist guests with general movement and flow

Clean-Up Crew (High Priority)

  • Monitor trash and disposal areas
  • Support ongoing cleanliness
  • Assist with breakdown and final cleanup

Event Safety Support (Assist & Report Only)

  • Observe surroundings and identify potential safety concerns
  • Report issues immediately to event staff
  • Do not confront or physically intervene

General / Flexible

  • Assist where needed based on event priorities

6. SAFETY & INCIDENT RESPONSE

  • Be aware of your surroundings at all times
  • Know the location of:
    • First Aid
    • Volunteer Booth
    • Key event areas

If an issue arises:

  • Stay calm
  • Do not intervene physically
  • Report immediately to your team lead or event staff

Public safety personnel (police, security, first responders) will be present.

7. BUDDY SYSTEM

  • Work in pairs or small groups when possible
  • Check in on fellow volunteers
  • Stay hydrated and take breaks when needed

8. CODE OF CONDUCT

As a Fil-Am FEST volunteer, you represent the organization.

Please:

  • Be respectful, kind, and professional
  • Maintain a positive and helpful attitude
  • Follow instructions from event leadership

Not allowed while on duty:

  • Smoking or drinking
  • Inappropriate language or behavior
  • Excessive phone use

9. HEALTH & PHYSICAL AWARENESS

  • Only take on tasks you are comfortable and physically able to do
  • Inform your team lead if you have any limitations
  • Stay hydrated and take care of yourself throughout your shift

10. END OF SHIFT

Before leaving:

  • Return your volunteer vest and any materials
  • Check out at the Volunteer Booth
  • Inform your team lead that your shift is complete

11. COMMUNICATION & SUPPORT

If you need help at any time:

  • Contact your Team Lead
  • Visit the Volunteer Booth

Final contact details and event-day instructions will be shared before the event.

12. FINAL NOTE

Your willingness to serve makes this event possible.

Together, we create a space where culture is celebrated, community is strengthened, and lives are impacted.

Thank you for being part of Fil-Am Spring Fest 2026.